Privacy Policy

At VimePay, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the information you provide when using our mobile application and related services. By using VimePay, you consent to the terms and practices described in this Privacy Policy.

1. INFORMATION WE COLLECT:

1.1. Personal Information: When you create an account with VimePay, we may collect personal information such as your name, email address, phone number, and identification documents for verification purposes. We may also require you to take a photo or selfie which will be used ONLY for KYC verifications.

1.2. Financial Information: In order to facilitate transactions and comply with legal requirements, we may collect certain financial information, including bank account details and transaction history.

1.3. Usage Information: We collect information about your interactions with our mobile app, such as your device information, IP address, and browsing activities. This data helps us improve our services and enhance your user experience.

1.4. Cookies and Similar Technologies: We use cookies and similar technologies to gather information about your usage patterns and preferences. These technologies enable us to provide personalized content and analyze trends on our platform.

2. HOW WE USE YOUR INFORMATION:

2.1. Provide and Improve Services: We use the information we collect to provide, maintain, and improve our mobile app and related services. This includes processing transactions, verifying your identity, and enhancing our platform's functionality.

2.2. Communication: We may use your contact information to communicate with you regarding your account, transactions, and important updates about our services. We may also send you promotional or marketing communications if you have opted in to receive them.

2.3. Security and Fraud Prevention: Your information helps us ensure the security of our platform, detect and prevent fraud, and comply with legal obligations.

2.4. Analytics and Research: We analyze user data to gain insights into user behavior, preferences, and market trends. This information is anonymized and used for statistical purposes.

3. INFORMATION SHARING:

3.1. Service Providers: We may engage trusted third-party service providers to perform certain functions on our behalf, such as payment processing and customer support. These providers have access to your information solely for the purpose of fulfilling their services to us.

3.2. Legal Requirements: We may disclose your information to comply with applicable laws, regulations, or legal processes, or to respond to valid governmental requests.

3.3. Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity as part of the transaction. We will notify you of any such change in ownership or control.

4. DATA SECURITY:

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

5. YOUR RIGHTS AND CHOICES:

5.1. Account Settings: You can review and update your account information through the settings within the VimePay mobile app.

5.2. Marketing Communications: You can opt out of receiving promotional or marketing communications from us by following the instructions provided in the communication or by contacting our customer support.

5.3. Access, Rectification, and Deletion: You have the right to access, correct, or delete your personal information. If you wish to exercise these rights, please contact support or go to the account settings option in the mobile app.

6. CHILDREN'S PRIVACY:

VimePay is not intended for use by individuals under the age of 18. We do not knowingly collect or store personal information from children. If we become aware that we have inadvertently collected personal information from a child, we will take steps to delete it as soon as possible.

7. CHANGES TO THE PRIVACY POLICY:

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We will notify you of any material changes by posting a notice within the VimePay mobile app or through other communication channels. We encourage you to review the Privacy Policy periodically.

By using VimePay, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your information as described herein.